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Terms & Conditions

This website is www.CliqAnt.com herein after the “Website”, and here are the terms and conditions of use of this.

The Terms and Conditions set forth below shall apply to all use of the "Website" and purchase of products through the Website.

Before entering and browsing the website, please consult the following terms, which are the general conditions of sale governing the distance selling of products on the date the order was placed through the Website, (hereinafter abbreviated as the "E-Shop").

By accessing, browsing, registration, and / or use of the website www.CliqAnt.com for information and / or purchase of products available through the E-Shop you acknowledge that you understand these Terms and agree to abide by them without reservation.

The Company reserves the right to modify and update these terms at any time it deems necessary, unilaterally and without notice by updating the present text with the insertion of any change or addition. The use of the Website after such change or modification is deemed to constitute acceptance by the guest/user of such changes, modifications, additions or deletions.

1. Users' registration

1.1. Registration on the website www.CliqAnt.com is permitted only to those who: (a) have full legal capacity (at least 18 years of age), b) have a mailing address in Cyprus or abroad, c) have an e-mail (e-mail).

1.2. Each user hereby declares and guarantees that: (a) at the time of registration on the website www.CliqAnt.com provides complete, accurate and truthful information about itself and its electronic and telephone contact details, and (b) has the necessary legal requirements for the registration and use of the E-Shop.

1.3. Registration to the Website is performed through the completion of the special online form available on the Website that requires completion of mandatory fields without the completion of which the registration process will not be completed. Among other information, the user is required to set its access data consisting of an email account and a password. The User should keep its password secret at all times and therefore is solely responsible for all activity, liability, claim, cost and / or expense related to any use, illegal or unenforceable of its access data.

1.4. To purchase a product, it is not necessary to register as a member of the E-Shop. However, users registration on the website www.CliqAnt.com enables them to create a personal account that they will have exclusive access so as to be able to make quick and easy purchases at a later time without being necessary to enter certain data each time it wishes to make a purchase, as well as to make use of specific applications which are only available to registered users of the e-shop.

1.5. Users data and details of their transactions with the E-Shop are treated as confidential information. By providing their data in the context of transactions with the Company Users agree and accept the forthcoming processing of the above for the needs of the specific transaction, as well as the disclosure of such information to employees of the Company for this purpose.

1.6. The Company undertakes not to reveal the personal details of the E-Shop users and their transactions, unless they provide their written authorization to do so or if this is required by a court decision or decision of another public authority. All documents and electronic data exchanged between the Parties under the sale of products will be kept by the Company. The user can have access to them if it desires to do so. For more details about the data processing, please read the Privacy Policy.

2. Products’ description

2.1. The Company derives information on the technical characteristics of each product from the web pages of its manufacturer or/and its packaging (where possible).

2.2. The Company makes its best efforts to accurately describe the products and its main features and specifications. However, the Company cannot guarantee the absolute accuracy of the features / specifications thereof, and assumes no responsibility for any inaccuracies in the information provided by the manufacturers of those products or for any errors that may have crept while posting such information on the Website.

2.3. The User is solely responsible for the review of the information, information on the suitability of products as well as safety instructions ordered through the E-Shop. The Company assumes no responsibility for any incompatibility of ordered products with other products of the user or potential health problems

3. Order Procedure

3.1. Completion Form / Order Placement: Users select from the list or search through products specific products / product codes and place them in the Shopping Cart. Following they choose from Cart those products that they eventually wish to order and fill in the special "Order Form", review its overall picture, accept the Terms and Conditions of the E-Shop (by selecting the appropriate box) and give by clicking on the “Buy” button their final order. At each step of the above there is the option "Back" next to "Continue" or "Buy" so as to correct errors before the placing of the order. All orders are archived electronically and users (the "Clients") are able to have access to their content, if they wish to.

3.2. Download Order Confirmation: The Order is considered to be received by the Company from the time that the Customer receives a status update request with the title "Receiving Order Confirmation" which will set out the key elements (order number), the ordered products, the billing and shipping address, method of payment, the total amount of the order, etc.

3.3. Order Processing: The Company shall process all orders received. During such processing the availability of stock for the products ordered will be confirmed. Processing of orders will be performed from Monday to Friday from 09:00 am to 15:00 GMT, while the processing of orders submitted on Saturday, Sundays and holidays shall be made on the next business day.
If the goods ordered are not available at the time of the order and its processing, the Company reserves the right not to accept such order and therefore the sales contract will not be concluded. The client will be informed without undue delay. Payments prepared to be executed or already executed will be canceled. Any payments will be returned to the user without undue delay, by the same means he chose to perform the payment. The Company reserves the right to cancel the order, and not to proceed with its execution, in the event that the Client is found to have declared false or incorrect information on the Order Form.

3.4. Order Confirmation: After placing the order the Client will receive a confirmation of its order receipt, which is sent automatically under the title "Confirmation of Order Receipt", certifying that the client’s order has been received by the Company. However, does not constitute acceptance of the client’s proposal for the purchase of the product. The acceptance of the proposal will be performed only following the declaration of acceptance by the Company, which will be sent by separate email under the title "Order Confirmation" that will also confirm the shipping the product to the stated address.

3.5. Order Cancellation: The Client has the right to cancel the order at any stage before receiving the email with its "Order Confirmation" by emailing sales@cliqant.com

4. Product’s availability

4.1. Products readily available: The availability of each product is not always displayed in a prominent place in the E-Shop. The Company makes its best efforts to ensure that all products displayed at the E-Shop are also available in its warehouse, however there is a chance that some of them have run out / are temporarily unavailable or the manufacturer / supplier to have ceased indefinitely their manufacture and disposal. If the product selected by the Client is not available, the Company will inform him about the estimated availability and delivery date on the day following the day of receipt of his order and will be required to contact the Company for amending the order as appropriate.

4.2. Products available "on demand": For these products the customer will be informed within 2 working days if and when it will be available and therefore, at what time the delivery will be made.

4.3. Multiple products in one order: When a sole order includes more than ore product, the order is executed when all products included in the order are available so as to avoid additional cost of transport. If for any reason the Client wants us to deliver those products which are readily available, please e-mail at sales@cliqant.com clearly stating your order number or place a separate order for unavailable products.

5. Product’s prices

5.1. Before sending the Order Form the client should take into account the following:

- The prices of the products posted on the E-Shop include the legal VAT, but not the delivery charges, which are calculated in accordance with the clause 6.2. below. For the time being, clients are charged at the VAT rate that applies in Cyprus (19%). The VAT is not applicable for all purchases as the E-shop does not offer for the time being B2B sales.

- The prices of the E-Shop may change at any time without notice.

- The Company is not liable for any technical, typographical or spelling errors in prices or pictures on the product characteristics.

5.2. The Company makes its best effort to ensure that prices shown on the E-Shop next to product images are correct. However in the event of a dispute between the price that appears next to the product and the price of the same product in the Order Form, the price indicated in the Order Form will only be accepted as the price of the product.

5.3. In the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price compared to its market value, we would like to kindly ask you to contact the Customer Service Department at sales@cliqant.com before ordering the product.

5.4. The products of the category «Special Offers» will be available while their supplies last.

5.5. For the purchase of the products of the website the following means of payment are available:

a. Paypal

b. Bank deposit

6. Shipping/Delivery

6.1. Place of delivery: Products will be delivered to the address that the Client has appointed during the placement of his order, with the exception of cases that the client has chosen to receive the product from the physical store. There may be specific countries to which we will not be able to ship.

6.2. Shipping Costs: The Company cooperates with a courier service provider, in order to ensure safe and fast shipment of the products ordered. Shipping costs are calculated according to the estimated weight (according to the rule of weight-volume set by the courier service provider and place of delivery). Shipping costs are borne by the client, who will be informed of the exact cost of each shipment before placing his order. For more information about shipping costs, please visit the link: http://www.CliqAnt.com/delivery-information.

6.3. Timing of delivery: The Company undertakes the obligation to its best effort to ship the products to the Clients within the time limits included in the Order Verification, however in case of delay the Company assumes no responsibility, especially in cases of late delivery of goods from the shipping company. The Customer expressly agrees and acknowledges that late delivery does not constitute a reason to refuse the receipt of the Products and pay the outstanding amount to the Company in relation to the relevant order. Also, the Company is not responsible for the delivery time of products in cases of strikes, extreme weather conditions, strikes, as well as their delivery to ‘hard to reach areas’, as defined by the courier that the E-Shop cooperates with.

6.4. Products shipped to the Customer shall remain the property of the Company until delivery to the Customer and the full payment of the price.

7. Warrantee / Defective products

7.1 Please pay special attention to the conditions provided by the supplier’s warranty (if any) as well as to the other accompanying documents and information (if any) included in the products upon responsibility of the Supplier and in particular those which relate to information on the safe use of the products. Especially we would like to bring to your attention that the the supplier must provide the consumer in writing, in one of the official languages of Cyprus or symbols internationally established, clear and complete instructions for the safe use, and full use of the product and information on the risks associated with its use.

For further information regarding defective, damaged or missing items please refer to the Delivery Information section.

8. Product’s evaluation 

8.1. The Company enables users to evaluate products showcased at E-Shop. The ratings for each product can summarize the user experience with this product and any comments or judgments about the product. The content of the assessment should be personal, original creation of each user, without infringing copyright or other rights of third parties.

8.2. The product review must not include:

- Publication of hyperlinks ('hyperlink') which directly or indirectly directs users to another shop / page manufacturer

- Publication of information on commercial advertising or promotion of any third party other than legitimate promotional activities on organizing and supervising the Company, as administrator of the website www.CliqAnt.com.

-Reference to another user or product review from another user.

8.3. The Company reserves the right, in its absolute discretion, to select how the evaluations of products are presented (partially or completely), or delete reviews, or delete part of the text, informing the author of any changes where it is deemed necessary.

9. Limitation of liability

9.1. The Company in relation to its transactions through the E-Shop is not responsible for any damages that may result from the execution or lack of execution of orders or their delayed execution for any reason.

9.2. The Company provides no guarantee for the availability of the products, but it undertakes the obligation to inform Clients about their unavailability.

9.3. The Company provides the content (e.g. information, names, images), the products offered through the website "as is". Under no circumstances shall the Company be liable civilly or criminally for any damage that may be suffered by the user and / or client of the E-Shop or any other third party for a reason that has any connection with the operation and use of the Website and information and services in general, provided in relation to the products.

9.4. The Company assumes no responsibility for the incorrect use of the product by the Client.

9.5. If the products are for professional use, the Company shall not be liable for any consequence arising from use of the products within the professional activities of Client. The Company's liability is limited to the value of the products.

9.6. The Company makes is best efforts to ensure the high level of the E-Shop. However, the use of the E-Shop is the sole responsibility of the user / client and the Company is not responsible for any malicious third party intervention.

9.7. Associated with these sites are not under the control of the Company and therefore the Company is not responsible for the contents of any associated web site or any link contained in an associated website. The Company provides these links only as a convenience, and the inclusion of any link does not imply acceptance by the Company of the relevant website or its content.

10. Intellectual property rights

10.1. The content of the website of the E-Shop (without limitation text, images, trademarks, photos, graphics) are the sole property of E-Shop and partners or third parties. Any copying, reproduction or retransmission of the material without the written consent of the Company or its partners it is prohibited. The content of this website is protected by the Cypriot and international legislation for the protection of intellectual property rights and violators will be prosecuted legally.

10.2. The Company provides to the users / clients a limited license to access and use the E-Shop for placing orders and communicate with the Company.

11. Applicable Law

Any dispute that may arise between the Company and its users and / or clients of the E-Shop, which will involve the execution, application, interpretation, use, presentation, copy, or general relations of the parties created herein or on the occasion thereof, shall be settled by the Courts of Limassol and Cypriot law shall apply.

Cliqant.com is not an internet pharmacy thus does not sell medicines or pharmaceutical products. Also, does not receive or executes prescriptions. Among the products are baby items, cosmetics and other personal beauty products, and products for personal treatment.

For any information about these Terms, please contact the Company at tel. 7008 7508 or send an email to the email address info@cliqant.com or mail us at CliqAnt, Theotoki 4B, 1055, Nicosia.